Satisfaction Guarantee :
U.S. Cellular® is confident you'll be satisfied with our network, products and customer service. That's why we offer the 30-Day Guarantee. If you find we're not right for you, simply return your phone within 30 days and pay only for the service used.
It's one part of the Excellence Guarantee – only from U.S. Cellular. Within the first 30 days of your new service agreement, you have the opportunity to change your:
Calling Plan Equipment and Accessories Features If you're not completely satisfied and decide to discontinue your service, you'll receive a full refund and pay for only the air time minutes you've used.
This Agreement is effective upon acceptance by us and continues until terminated in a manner as provided below. If the Agreement is terminated for any reason during the Initial Term ("IT") you may be assessed an Early Termination Fee ("ETF"). IT and ETF are specified in your Service Agreement. Each line of service shall be subject to a separate ETF. Starting in the 5th month of the Agreement, the ETF will be reduced by $7.50/month (24 month IT) or $18.50/month (12 month IT). Upon termination for any reason, you are responsible for the payment of all charges. If your Service is reinstated, you may be charged a reactivation fee.
If Your
Wireless Phone is Lost or Stolen:
You are responsible for all charges on your phone. If you claim unauthorized charges on account of a lost or stolen phone you must report your phone as lost or stolen so that we may investigate your claim. You agree to cooperate with our investigation and to submit any relevant documentation that you have such as a police report or a sworn statement. You will not be required to pay any disputed charges while we investigate.
Broadband Policy
Not Unlimited - Read As of 8/15/2008:
US Cellular Terms and Conditions of Service
At least 50% of your monthly usage must be used in U.S. Cellular's licensed markets. Service is furnished for your use only; you may not resell Service to third parties. You may not use the Service for any unlawful, improper, harassing or abusive purpose or in such a way that interferes with U.S. Cellular's network, business operations, employees or customers. U.S. Cellular may, in its sole discretion, block access to certain categories of numbers (e.g., 976, 900 and international designations).