T-Mobile is owned by Deutsche Telekom AG (NYSE: DT)
Subscribers:
T-Mobile USA 30 Million + Subscribers is the US operating entity of T-Mobile International AG, the mobile communications subsidiary of Deutsche Telekom AG (NYSE: DT). Deutsche Telekom is one of the largest telecommunications companies in the world, with nearly 120 million customers worldwide.
Satisfaction Guarantee :
You may cancel Service without paying a cancellation fee within the Return Period, which is 20 calendar days from the date of your order (30 days in CA). During the Return Period, you can cancel Service for any reason so long as you: (a) contact us to cancel Service; and (b) return with proof of purchase, any product purchased from T-Mobile.com, 1-877-387-4324, or 1-800-T-MOBILE in connection with your activation of Service. Even if you cancel Service and/or return your product, you must pay all Service and other charges incurred prior to cancellation or return. A product returned with proof of purchase to the place of purchase during the Return Period along with its original packaging and contents is eligible for a refund of the purchase price if it is in good working condition. You may be required to pay a restocking fee. The purchase price of your product may have been subsidized to facilitate your subscription to the Service. If you cancel Service within the Return Period but do not return the product in good working condition, you will be charged for the amount of the subsidy you received.
3. * Your Term of
Service and Termination Fees. You agree to
maintain Service with us for your minimum term (‘Term”). (Periods of suspension
of Service do not count toward your Term.) After your Term, you will become a
month-to-month customer. EXCEPT FOR MONTH-TO-MONTH CUSTOMERS, AN EARLY
TERMINATION FEE WILL APPLY IF YOU CHOOSE TO END YOUR SERVICE BEFORE THE END OF
YOUR TERM, OR IF WE TERMINATE IT EARLY. FOR SERVICE ACTIVATED, OR ACCEPTANCE OF
A NEW ONE OR TWO YEAR TERM, ON OR AFTER 06/28/08, THE EARLY TERMINATION FEE IS:
$200 IF YOU TERMINATE WITH MORE THAN 180 DAYS REMAINING ON YOUR TERM; $100 IF
YOU TERMINATE WITH 91 TO 180 DAYS REMAINING ON YOUR TERM; $50 IF YOU TERMINATE
WITH 31 TO 91 DAYS REMAINING ON YOUR TERM; AND THE LESSER OF $50 OR YOUR MONTHLY
RECURRING CHARGES (including any applicable taxes and fees) IF YOU TERMINATE IN
THE LAST 30 DAYS OF YOUR TERM. The Early Termination Fee is part of our rates
and is not a penalty. The Early Termination Fee applies only to the extent
permitted by law. Unless you request otherwise, your termination will be
effective at the end of your current billing cycle. You will remain responsible
for all fees and charges for your Service and usage through termination. If you
bought your wireless Device from an independent T-Mobile dealer or other
third-party vendor, they may charge a separate termination fee.
Lost or Stolen Devices. You agree to notify us
if your Device is lost or stolen. Once you notify us, we will suspend your
Service and you will not be responsible for charges incurred with the lost or
stolen Device after you notify us. You must fulfill the remainder of your Term
or the Early Termination Fee will apply.