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MetroPCS Wireless is continuously trying to improve their customer service.  A cornerstone of their service initiatives is immediate online care. Make sure you register for online customer care and have the ability to manage your account online.
 
Carrier: MetroPCS Wireless  
Corporate Address: MetroPCS
 MetroPCS Wireless, Inc.
PO Box 601119
Dallas, TX 75360

1.888.8metro8 (1.888.863.8768)

Payment Address
MetroPCS Wireless, Inc.
PO Box 5119
Carol Stream, IL 60197-5119
Online Self Service NA


 

  
Customer Service Customer Service
Dial *611 from your MetroPCS phone
1.888.8metro8 (1.888.863.8768)
 		 Features Support: Click Here
Sales 1.888.8metro8 (1.888.863.8768)
     
Phone Short Cuts

How will I know when I run out of money in my MetroPCS MetroConnectSM account?

Each time you place a long distance call, you will hear a prompt indicating the amount of money left in your MetroConnectSM account. You can also find out how much remains in your prepaid MetroConnectSM account by dialing *99 from your MetroPCS phone and follow the prompts. Additionally, MetroPCS notifies you during any long distance call when you have less than 60 seconds remaining.


 		  
Contacts for The Press Click Here for MetroPCS Press Packages
 		  
     
Lost Stolen Phone Policy

As of 8/15/2008: MetroPCS Terms and Conditions for Post Paid Service of Service

Risk of Loss or Damage to Wireless Phones. Upon your acceptance of delivery of your wireless phone, all risk of loss, damage, theft, or destruction of your phone is borne by you. In the event of any loss, damage, theft, or destruction of your phone, in whole or in part, you are responsible for purchasing a replacement phone from MetroPCS at your expense, and you remain responsible for your obligations under this Agreement, including, without limitation, your responsibility for the payment of Service charges.

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