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Cricket Wireless Customer Care Resources Bookmark this page!
 We have assembled some of the most popular help lines and resources from Cricket Wireless that should assist you in getting your wireless service back up and running.
 
Carrier: Cricket Wireless    
Corporate Address:
Cricket®  Markets
Payment Mailing Address
Eugene, OR
Salem, OR
Portland, OR
Cricket®  - - R2
P.O. Box 660091
Dallas, TX 75266-0091
 
Austin, TX
Bryan/College Station, TX Cincinnati, OH
Colorado Springs, CO
El Paso, TX
 Las Cruces, NM
Lexington, KY
Louisville, KY
San Antonio, TX
CRICKET®
P.O. Box 660417
Dallas, TX 75266- 0417
All Other Cricket®  Markets
CRICKET®
P.O. Box 660021
Dallas, TX 75266-0021
Online Self Service Manage Your Account - Login Here   Register for Online Access to Cricket Wireless
   
Customer Service Customer Service
Dial *611 from your cell phone
 or calling 1-800-CRICKET

Monday through Friday: 7:00 AM to 11:30 PM CT
Saturday 7:00 AM - 11:30 PM CT
Sunday 8:00AM - 11:30 PM CT
Sales Consumer: 1-800-CRICKET
Top Solutions for Problems you may be having with your Cricket Wireless Phone
Who can I call if I have a question about or need assistance with my online order?
 Can I get a list of calls I have made?
 Can I temporarily suspend my account with Cricket®?
 How can I add a line of service to my existing account?
 How can I add or remove calling features from my Cricket® account?
 How can I change phones?
 How can I contact Cricket Customer Service?
 How can I find a Cricket Store near me?
 How do I activate my Cricket phone?
 How do I authorize someone else to access my account?
 How do I cancel my Automatic Bill Payment?
 How do I cancel service?
 How do I change my address?
 How do I change my phone number?
 How do I change my plan?
 How do I report a lost phone?
 I am moving.  Can I transfer my Cricket® number to my new city?
 What is the difference between my account being suspended vs. disconnected?
 What will cause my account to be disconnected?
What will cause suspension/hotline of my account?

Credits, Refunds and Rebates

General Billing

Paying Your Cricket® Bill

Payment Research

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